ABOUT US

This Privacy Policy explains how Luohe Xuantone Hydraulic Technology Co., Ltd. (brand "HYPASS", "we", "us" or "our") collects, uses and protects your information when you visit xuantone.com (the "Site") or submit a quotation request or inquiry through it.

1. Information We Collect

We only collect information that you voluntarily submit through the inquiry and quotation forms on this Site, which may include:

• Your name
• Your email address
• Your phone or WhatsApp number
• The content of your message, including product specifications, models, quantities and technical requirements

We do not collect payment information, and we do not knowingly collect information from children under 16.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and provide quotations
• Communicate with you about products, orders and technical support
• Improve our products and services

We do not sell, rent or trade your personal information to any third party.

3. Cookies and Similar Technologies

This Site uses a small number of strictly necessary functional cookies to remember your language preference and to maintain your session. These cookies do not identify you personally.

With your consent, we may also use third-party analytics and advertising services (such as Google Analytics and Google Ads). These services may set cookies to help us understand how visitors use the Site and to measure the effectiveness of our advertising. Our advertising may use Google's conversion tracking and remarketing features.

You can withdraw or change your consent at any time using the "Cookie settings" link in the footer of this Site. You can also opt out of personalised advertising by visiting Google Ads Settings, or manage cookies through your browser settings.

4. Data Retention

We retain inquiry information for as long as necessary to respond to your request and to maintain our business records, after which it is deleted.

5. Data Security

This Site is served over HTTPS. We take reasonable technical and organisational measures to protect the information you submit. However, no method of transmission over the Internet is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time, using the contact details below. If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

7. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Effective date".

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: wesley@xuantone.com
• Phone: +86-395-2668788
• Address: No. 27 Hualian Road, Zhaoling District, Luohe City, Henan Province, China